Help when something feels wrong

You deserve to feel safe. If someone is hurting you or you feel you might hurt yourself, tell a safe adult nearby now. If a parent or carer is the person worrying you, try a different adult, such as a teacher or school counsellor.

You do not need to describe what happened to Zola. Zola cannot provide emergency help. Nobody is watching this chat all the time. Do not wait for a reply from us if you need help now.

This choice stays on this page. We do not track your location.

If there is danger now

If you are in danger now, contact the emergency services where you are, or ask a safe adult nearby to help you call.

Getting support

Ask a safe adult, such as a teacher or school counsellor, to help you contact your local child-protection service. If the person worrying you is a parent or carer, choose a different trusted adult.

What Zola does

Zola may record a limited safety concern for the team to review. It does not promise secrecy or that someone will respond immediately. Concerns are checked before being shared with a parent because contacting a parent is not always safe.

For general questions, our contact is hello@learnwithzola.com. It is checked when available and is not an emergency contact.